Privacy Policy

Last updated: 2026-05-07

Here's the Privacy Policy content:

PRIVACY POLICY

Last updated: May 2026

1. Introduction

AmaFans (("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African privacy laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use AmaFans at amafans.co.za.

By using AmaFans you consent to the collection and use of your information as described in this Policy.

2. Information We Collect

Account Information:

  • Full name, username, email address, and password

  • Date of birth (to verify you are 18+)

  • South African ID number or passport number (for Creator verification)

  • Profile photo and bio

Payment Information:

  • Bank account details for Creator payouts (stored securely via our payment providers)

  • Transaction history and subscription records

  • We do not store card numbers or full banking credentials directly

Content:

  • Photos, videos, audio, livestreams, and any other material you upload

  • Messages sent between Users on the platform

Usage Data:

  • IP address, device type, browser type, and operating system

  • Pages visited, time spent on platform, and interaction data

  • Cookie data (see our Cookie Notice)

Communications:

  • Emails, support tickets, and contact form submissions

3. How We Use Your Information

We use your personal information to:

  • Create and manage your AmaFans account

  • Process payments and Creator payouts via PayShap and other SA payment providers

  • Verify your age and identity as required by South African law

  • Display your Content to Fans who subscribe to your account

  • Send you platform notifications, receipts, and important account updates

  • Detect and prevent fraud, abuse, and illegal activity

  • Comply with our legal obligations under POPIA, the Films and Publications Act, and other applicable laws

  • Improve our platform and develop new features

  • Respond to your support requests

4. Legal Basis for Processing

Under POPIA, we process your personal information on the following grounds:

  • Contractual necessity: to provide you with the AmaFans service

  • Legal obligation: to comply with South African law

  • Legitimate interest: to protect the platform and our Users from fraud and abuse

  • Consent: where you have explicitly agreed to specific processing activities

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Payment providers: PayShap, PayFast, Ozow, SnapScan — to process transactions

  • Identity verification providers: to verify Creator identity documents

  • Cloud hosting providers: our platform is hosted on secure servers

  • Law enforcement: where required by South African law or court order

  • Professional advisors: lawyers and accountants bound by confidentiality obligations

We require all third parties to maintain appropriate security standards and only use your information for the specified purpose.

6. International Transfers

Where your information is processed outside South Africa, we ensure appropriate safeguards are in place in accordance with POPIA's requirements for cross-border data transfers.

7. Data Retention

We retain your personal information for as long as your account is active or as required by law. Specifically:

  • Account data: retained for the duration of your account plus 5 years

  • Transaction records: retained for 7 years as required by SARS

  • Content: deleted within 30 days of account deletion (except where legally required to retain)

  • Identity verification documents: retained for 5 years after account closure

8. Your Rights Under POPIA

You have the right to:

  • Access your personal information held by us

  • Correct inaccurate or incomplete information

  • Delete your personal information (subject to legal retention requirements)

  • Object to processing of your information

  • Withdraw consent at any time (without affecting prior lawful processing)

  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at: privacy@amafans.co.za

Information Regulator (South Africa): JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 Email: inforeg@justice.gov.za

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. These include:

  • SSL/TLS encryption for all data in transit

  • Encrypted storage of sensitive data

  • Access controls limiting who can view personal information

  • Regular security audits

No system is completely secure. If you suspect unauthorised access to your account, contact us immediately at support@amafans.co.za.

10. Cookies

We use cookies to operate the platform. See our Cookie Notice for full details.

11. Minors

AmaFans is strictly for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has registered, we will immediately delete their account and all associated data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Continued use of AmaFans after changes constitutes acceptance of the updated Policy.

13. Contact Our Information Officer

AmaFans Information Officer: support@amafans.co.za Website: amafans.co.za